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About chat support

Available On: Blackstone, Enterprise, Microsite plans

Logged-in users may contact LexBlog Sales and Success Team via a live chat window in the Support widget. Chat support is available Monday through Friday during business hours, 8 a.m. to 5 p.m. Pacific time.

Live chat is great for troubleshooting issues in real time and getting quick answers to questions. If we can't solve your request over live chat, we'll open a ticket on your behalf and email you further updates.

 

Opening a chat session

After you log in, access the chat feature by clicking Support in the bottom left corner:

 

You can view or search Support Center articles, or click Live chat to begin a session with a LexBlog team member:

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Options

In the top right corner of the chat window, click the three vertical dots to access more functions:

  • Sound: Toggles whether sound plays when you receive a message.