Logged-in users may contact LexBlog sales and support staff via a live chat window in the Support widget. Chat support is available Monday through Friday during business hours, 8 a.m. to 5 p.m. Pacific time.
Live chat is great for troubleshooting issues in real time and getting quick answers to questions. If we can't solve your request over live chat, we'll open a ticket on your behalf and email you further updates.
Opening a chat session
After you log in, access the chat feature by clicking Support in the bottom right corner:
You can view or search Support Center articles, or click Live chat to begin a session with a LexBlog team member:
In the bottom left corner of the chat window, click Options to access more functions:
- Sound: Toggles whether sound plays when you receive a message.
- About: Displays information about the chat software.
- Send a File: Select a file from your computer to send to the agent.
- Email Transcript: Send a copy of the chat to an email address.