If not finding the answers you need please submit a ticket to our Success Team here.
How do I create and edit a blog post?
Creating or editing a post is simple. From your dashboard, go to Posts and either click Add New or select an existing post to edit. You’ll use a visual editor to add your title, content, links, and media. When you’re ready, you can publish immediately, schedule for later, or save as a draft.
Need help with the editor or formatting options? See step-by-step instructions here and here.
How do I schedule a blog post for future publication?
To schedule a post, create your content as usual, then adjust the publish date under the “Publish” settings. Select your desired date and time, click Schedule, and your post will go live automatically at that time.
Want to double-check scheduled posts or make edits before they publish? Learn how here.
How do I add images to my blog post?
To add an image, add an /image block into the post editor and choose a file from your media library or upload a new one. You can insert images directly into your content or set a featured image to display alongside the post title on your site and in email updates.
Need guidance on alignment, size, or accessibility? Explore our image tips.
How do I format text in my blog post?
You can style your text using the editor toolbar — apply bold or italic, add links, create headings, or build lists. The editor also supports quotes, dividers, and HTML for advanced formatting.
How do I add a new user to my blog?
If you’re an Administrator or Editor, go to Users > Add New, fill in the user’s info, assign a role (like Author or Editor), and click Add New User. The person will get an email with login instructions and access based on their role.
Need help choosing the right role or editing permissions? Check out our user guide.
How do I remove a user from my blog?
To remove a user, go to Users, find the person you’d like to delete, and click Delete next to their name. You’ll be prompted to either delete their content or assign it to another user before confirming. See full instructions.
How do I send email campaigns?
LexBlog supports two types of email campaigns:
Breaking News (manual, one-post alerts) and RSS Campaigns (automated digests).
Not sure which option fits your needs? Compare campaign types.
How do I publish a post without sending an email?
If your blog uses Mailchimp for automated emails, new posts trigger a campaign when they appear in your RSS feed. To prevent this, set the post’s publish date to a time earlier than the oldest item currently in your feed.
Keep in mind:
Posts with older dates may not show on your blog’s homepage.
You’ll need Author access or higher to change publish dates.
Not sure how to check your feed or adjust the date? Follow the step-by-step instructions here.
How do I reset my password?
Click “Lost your password?” on the login screen, enter your email, and follow the reset link we send. If the email doesn’t arrive, check your spam folder or verify the email address used.
Still stuck? Follow our full reset guide.
How do I enable two-factor authentication?
From your profile or account settings, look for the 2FA or Two-Factor Authentication option in the left sidebar of the admin dashboard. Choose your method (authenticator app, text, or email), follow the setup steps, and store your backup codes somewhere safe.
Need help setting up or recovering access? View the full 2FA guide.
How do I configure DNS settings?
To point your domain to LexBlog, log into your domain registrar and update your name servers or add the A and CNAME records we provide. Changes may take up to 48 hours to fully propagate.
Need help locating or updating your DNS records? Follow our DNS setup guide.
How do I fix loading problems?
If your site isn’t loading correctly, try clearing your browser cache, testing in another browser, or checking your internet connection. For more persistent issues, contact our Success team or check for maintenance alerts.
How do I view my blog statistics?
You can track your blog’s performance using Google Analytics or view basic stats directly from your LexBlog dashboard. Key metrics include page views, traffic sources, and post performance.
Not set up yet? Learn how to connect Google Analytics.
How do I view my billing information?
To get answers about an invoice, contract, renewal date, update your billing details, or to cancel your site, please contact LexBlog's billing department:
Phone: 1-206-245-0478
Email: bookkeeper@lexblog.com
How do I connect to third-party services or plugins?
You can embed media like videos, polls, or slides by pasting the embed code directly into your post. For more advanced features, LexBlog supports a curated list of plugins and integrations.
Many of our plugins are custom-built to meet client needs, and all new additions go through a thorough testing process before being considered for use.
How do I submit a feature request?
You can suggest new tools, improvements to existing features, or request that we evaluate a plugin by submitting a feature request directly from your dashboard. Just log in, look for the “We want to hear from you…” module, fill out the form, and click Submit.
You can also upvote and comment on other customer suggestions.
Follow this guide to submit a feature request.
How do I customize my blog design?
Use the Customizer to update your blog’s colors, fonts, layout, header, and more — all in real time. You can also add widgets, upload a logo, or apply custom CSS for deeper personalization.
Need help making design changes or keeping things on-brand? See design customization tips. About the Customizer
How do I migrate content from another platform?
To migrate your blog, export your content (usually as a WXR or XML file), prepare your media, and send LexBlog for import into your new blog on our platform.
How do I optimize my blog for search engines?
LexBlog includes built-in SEO features like clean URLs, mobile responsiveness, and automatic metadata. To improve visibility, focus on strong titles, good use of headings, alt text, and internal linking.
Want to take your SEO further? Read our full SEO guide.
How do I secure my blog?
Security starts with strong passwords and enabling two-factor authentication. Limit admin access, keep browsers updated, and review user roles regularly. LexBlog also provides secure hosting and automatic backups.
Concerned about suspicious activity or best practices? Check out our security tips.