Diagnose why a post shows as Published in the editor but does not appear to all visitors on your site or homepage. A published post should be public; this article covers the most common status, date, cache, and review-workflow causes.
Available On: Legacy, Bradwell, Blackstone, Enterprise, Website, and Microsite plans
The post is public on its own URL but missing from the homepage feed
Cause
The post may be excluded from the homepage or RSS feed by a sticky-post setting, a future publish date that has not passed, or a homepage module that only shows selected categories.
Remedy
- Confirm the publish date is in the past, not scheduled for the future.
- Check whether the post is marked sticky or excluded from feeds in the post editor settings.
- If the post loads at its direct URL but never appears on the homepage after 15 minutes, submit a support request with the post URL and a screenshot of the Post sidebar's Status row.
The editor looks complete, but visitors cannot see the post
Cause
The post may still have Pending status. Pending posts are visible to Editors and Administrators but not to the public.
Remedy
- Open the post and select the Post tab. In Summary, click the current value beside Status and confirm Published is selected.
- If Pending is selected, choose Published. Click Publish and complete the pre-publish review.
- Log out of your site or open a private/incognito browser window and load the post URL to confirm public visibility.
The post was just published and does not appear on the homepage yet
Cause
LexBlog's scheduled-post system scans blogs on a regular interval. A post that was scheduled or recently published may take up to 15 minutes to appear, especially if it previously showed Missed Schedule.
Remedy
- Wait 15 minutes, then refresh your homepage in a private/incognito window.
- If the post still does not appear, see About "Missed Schedule" posts.
The post does not appear in the expected position on the homepage
Cause
Homepage lists sort by publication date. A post with an older publish date appears below newer posts and may look "missing" if you are only scanning the top of the page.
Remedy
- Open the post and review the Publish date in the Post sidebar's Summary.
- If the date is wrong, follow Change a post's publish date to set the correct date and time.
- Reload the homepage and scroll through recent posts to confirm placement.
You see the post, but other editors or readers do not
Cause
Your browser or network may be showing a cached copy of the page. Some firm networks also route traffic through filters that cache content differently on desktop and mobile.
Remedy
- Ask the other person to open the direct post URL in a private/incognito window on a network outside your firm, if possible.
- Clear your browser cache or hard-refresh the page (Shift + reload on most browsers).
- Compare the same post URL on desktop and mobile using a logged-out session.
Email subscribers did not receive the new post
Cause
Email campaigns are separate from on-site visibility. A visible post may not trigger a campaign if it was published too close to your scheduled send time.
Remedy
Note
If you verified the post's Status is Published and it has the correct date, and still is not visible to logged-out visitors after 15 minutes, email support@lexblog.com with the post URL and screenshots of the editor status panel.