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About subscriber lists

Using your subscriber list for other purposes

Your email list subscribers have consented to receive specified communications (e.g. blog post notifications, newsletters) — not necessarily every possible message you might want to send. Before repurposing your list (for marketing, announcements, or other content), consider these best practices and legal constraints:

  1. Respect scope of consent

    If you collected email addresses for blog updates or a newsletter, that doesn’t automatically give you permission to send promotional, political, or unrelated content. You should evaluate whether your new content aligns with what subscribers signed up for (or seek fresh consent).

  2. Offer clear options and segmenting

    Give subscribers the ability to opt in or out of different categories of messages. For example, someone may want blog updates but not product promotions.

    If you send a message outside your original purpose, label it clearly and include an unsubscribe link.

  3. Comply with U.S. law (CAN‑SPAM) & similar statutes

    If you send to U.S. recipients and your messages are commercial (i.e. promotion of product, service, or revenue), you must comply with CAN‑SPAM. 

    Some key requirements:

    • Don’t use misleading header information. 

    • Don’t use deceptive subject lines. 

    • Include a valid physical postal address (PO Box or registered business address is acceptable). 

    • Provide a clear, conspicuous opt-out mechanism (unsubscribe link or reply-to). 

    • Honor opt-out requests promptly (must remove recipients within 10 business days). 

    • You cannot charge a fee or demand additional data to process opt-outs. 

    • You cannot transfer or sell email addresses of people who have opted out. 

    If your message is a “transactional or relationship” communication (e.g. account update, payment confirmation), fewer requirements apply. But if your email mixes promotional and transactional content, the primary purpose test determines whether it is treated as commercial. 

  4. Consider professional ethical rules (e.g. state bar rules, privacy obligations)

    If you’re subject to professional rules or codes of ethics (e.g. attorneys, physicians), check whether sending certain communications (advertising, solicitations) to your list triggers additional restrictions (e.g. disclaimers, solicitation rules).

    Also consider privacy laws (e.g. GDPR in Europe, CASL in Canada) if your list includes international subscribers.