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Edit the subscription confirmation email

Update the email readers receive after they submit your blog subscribe form and must confirm their subscription. This confirmation message is separate from contact-form emails and from post-notification campaigns.

Available On: Stoddard, Bradwell, Blackstone, and Enterprise plans with MailChimp email notifications enabled

Note

Most LexBlog sites use a LexBlog-managed MailChimp account. If LexBlog manages MailChimp for your site, you cannot edit the confirmation email directly — submit a support request with your requested wording instead.

Before you start

  • Confirm whether your firm manages its own MailChimp account or LexBlog manages it for you. If you are unsure, ask your site Administrator or contact LexBlog Support.
  • Draft the updated subject line and body text you want readers to see.
  • Keep legally required elements intact: your firm name, physical mailing address, and a working confirmation link.

Request a change on a LexBlog-managed MailChimp account

  1. Collect the text you want in the confirmation email, including the subject line if you want it changed.
  2. Submit a support request with the subject Update subscription confirmation email.
  3. Include your site URL, the current confirmation email text (if you have a copy), and the revised wording.
  4. After LexBlog updates the template, subscribe with a test email address from your site's homepage subscribe form.
  5. Open the confirmation message, click the confirmation link, and confirm you arrive on the expected subscribe or preferences page.

Edit the confirmation email in a self-managed MailChimp account

Use this path only if your organization logs in to MailChimp directly for your site's subscriber list.

  1. Log in to MailChimp.
  2. Open Audience and select the audience connected to your LexBlog site.
  3. Click Forms > Other forms and open the Form builder for your embedded subscribe form.
  4. Select the Confirm subscription email (sometimes labeled Opt-in confirmation).
  5. Edit the subject line and body. Keep the merge tags MailChimp requires for the confirmation link.
  6. Save the form and send a test signup from your site's homepage subscribe form.
  7. Confirm the test message arrives and the link completes the subscription.

What you can change in Site Settings

The Site Settings > Email Notifications panel controls campaign send times, subject-line templates for post notifications, and CAN-SPAM address fields. It does not control the double opt-in confirmation email readers receive immediately after subscribing.

For campaign settings you can edit yourself, see Email Notifications settings reference.

What happens after you complete this

  • New subscribers receive the updated confirmation email before they are added to your active subscriber list.
  • Readers who already confirmed their subscription are not re-sent the confirmation message.
  • Pending subscribers who never clicked the confirmation link remain in Pending Confirmation until they confirm or you remove them. See Troubleshoot email campaigns.

Note

This article covers blog email subscriptions. It does not apply to the LexBlog.com Contact page form or to Author Record purchase confirmations. For contact-form recipients, see The Contact page and Set your Contact Form recipients.

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